The maintenance started late on Saturday night and was expected to go into Sunday afternoon
BARCLAYS has been forced to apologise to furious customers after the bank shut off its website and apps for “maintenance”.
The firm used Twitter to warn people they would not be able to use mobile banking, the website or the bank’s Pingit app for 16 hours during the shut down.
The maintenance started late on Saturday night and was expected to go into Sunday afternoon.
The bank apologised online, writing: “We’re sorry, you won’t be able to manage your account online, by phone, in the app, or use Pingit during this time.
“You can still use your card and you can still withdraw from cash machines – select “Cash” only as all other options will be unavailable.”
They said it was part of preparation for UK ring-fencing which sees retail money separated from riskier investment banking activity.
It came in under rules aimed at preventing a re-run of the financial crisis.
They added: “Payments made into your account during our outage will be added when our work is finished.”
ARE ZOO KIDDING?
How Australia’s most wanted fugitive evaded cops by hiding in a zoo and eating TORTOISES and bananas he stole from elephants
Wacky Comic Con superfans dress-up as their favourite characters as they descend on epic San Diego festival
ULTIMATE WALK OF SHAME
Moment two Brits are frogmarched NAKED along Thai beach ‘after romping in the sea’
MORRISONS PRICE GLITCH
Dad, 27, gets HUGE discount on Disney toy cars after Morrisons price blunder – as hundreds of bargain-hunters use trick to snap up deal
Brits are risking their lives by downing ‘dirty’ cocktails from illegal beach sellers in Benidorm
Families at Center Parcs evacuated from guest areas and warned to stay inside over ‘suspect device’
But angry customers were quick to tweet their disappointment at the bank with one writing: “How much maintenance does one app need?!’
@Antonysummers5 wrote: “I need transfer money to a another bank account but cant. Why is this done sunday when can be done on weekday so we able use banks.”
And @mahalaclarke added: “I think u should let us know when you’re not doing “Maintenance.”
Barclays later tweeted: “Just to keep you all updated; payments out your account during our maintenance will be completed after 1:00pm.
“Great news – our maintenance has finished early. All of our services are now back up and running. Thank you for bearing with us.
“Our maintenance is all done – payments will be processed after 1pm and international payments in the app will be available from 5:30pm.”
We pay for your stories! Do you have a story for The Sun Online news team? Email us at email@example.com or call 0207 782 4368