MEMPHIS, Tenn., Feb. 07, 2018 (GLOBE NEWSWIRE) — First Tennessee Bank has received multiple awards for outstanding service for business banking from Greenwich Associates as part of the group’s 2017 Greenwich Excellence Awards.
In evaluating more than 600 banks, Greenwich Associates identified a select group of banks that performed at differentiated levels compared to peer institutions at the national and regional levels. First Tennessee won 19 national awards and four regional (South) awards.
“We appreciate our business customers and we are honored by the outstanding level of approval they have shown for our capability and service,” said David Popwell, president of banking for First Tennessee’s parent company, First Horizon National Corp. (NYSE:FHN). “Our talented bankers are dedicated to offering differentiated service every day and this recognition demonstrates our commitment to excellence to our valued customers.”
In the Middle Market Banking category, First Tennessee received eight national awards – Overall Satisfaction, Likelihood to Recommend, and in Cash Management – Overall Satisfaction, Accuracy of Operations, Customer Service, Ease of Product Implementation, Online Banking Functionality, and Product Capabilities.
In the Small Business Banking category, First Tennessee received 11 national awards – Overall Satisfaction, Proactively Provides Advice, Branch Satisfaction, Industry Expertise, Likelihood to Recommend, Overall Satisfaction with Relationship Manager, and in Cash Management – Overall Satisfaction, Accuracy of Operations, Customer Service, Ease of Product Implementation, and Product Capabilities.
First Tennessee also received four regional (South) awards for Overall Satisfaction, Proactively Provides Advice, Likelihood to Recommend, and in Cash Management – Overall Satisfaction.
About First Tennessee and Capital Bank
Our First Tennessee and Capital Bank brands have the largest deposit market share in Tennessee, operate 350 branches across the southeast U.S., and have one of the highest customer retention rates of any bank in the country. We have been ranked by American Banker as No. 5 among the Top 10 Most Reputable U.S. Banks. We were founded in 1864, have the 14th oldest national bank charter in the country. Our FTB Advisors wealth management group has over 300 financial advisors and about $30 billion in assets under administration. FTN Financial, with 28 offices across the U.S., is a capital markets industry leader in fixed income sales, trading and strategies for institutional customers in the U.S. and abroad. First Tennessee, FTB Advisors, and FTN Financial are part of First Horizon National Corp. (NYSE:FHN). We have been recognized as one of the nation’s best employers by Working Mother and American Banker magazines and the National Association for Female Executives. More information is available at www.FirstTennessee.com.
James Dowd (901) 523-4305 [email protected]