Uber update adds new features for drivers


uber driversREUTERS/Shannon Stapleton

Uber is adding a new batch of driver-friendly features to its
app. 

This latest round of updates in the app-based taxi company’s “180
Days of Change” campaign focuses on giving drivers more
flexibility to manage their days on their own terms. 

One new feature allows drivers to set a time by which they need
to be at a particular destination. 

Let’s say a driver who has to be at her primary job by 10 a.m.
wants to make a bit of extra cash on the way to work. In
Uber’s app, she can now specify when she needs to be at her
workplace. The app will connect her with rides that are en
route and will notify her when it’s time to head to the
office. 

Previously, Uber’s app let drivers set an end destination, but
didn’t allow them to set an arrival time. And it only let them
set two destinations per day; with the update, they can now
select up to six. 

Another new feature notifies drivers if a prospective
rider is requesting a trip that’s will take 45 minutes or
longer. Drivers will have the option to turn down the ride or, if
they want to take it, confirm that they have enough gas and
are prepared to sit in the car for awhile.

Thanks to the update, drivers can also now choose in the app
which type of rides they’ll accept. They can choose to
accept only UberSelect requests, for example. Or they can choose
to just deliver food for UberEATS instead. However, as
Harry Campbell
points out on The Rideshare Guy, drivers
cannot entirely opt out of UberPool rides, which require them to
pick up multiple passengers. 

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It’s only 60 days into its 180 day campaign, but Uber seems
to be following through on its promise to improve its service for
drivers. Collectively, the new features represent the third
major update for drivers since the launch of the campaign. 

The first big update, which came in June,
added tipping to the app
, a feature long requested by
drivers. Since that update, drivers have earned $50 million
in tips, Uber said.

The second big update promised improved customer support for
drivers. Uber was infamous among drivers for its poor
support systems, and in response added a 24/7 support line.

The company has been trying to shore up its reputation with
drivers and the public at large after a series of scandals
earlier this year and amid growing competition from the likes of
Lyft.

 

 

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